Canley Food Packers’ investment in staff learning has seen the 30 year company remain ahead of its competitors and adapt to the changing needs of its clients.
In the past 5 years, Canley experienced a number of challenges and needed to change the way the company operated to meet industry and customer demands, prompting a review of staff training and development.
Canley enlisted the help of Kingsway Consulting (North Lindsey College) to develop a bespoke workplace learning programme and help team leaders develop personally and professionally to implement, embed and comply with the company’s new operating standards.
Whilst the aim of the training was to fulfil company needs, the training also offered learners the chance to gain nationally recognised qualifications from the Institute of Leadership and Management. It also allowed participants to cement their knowledge and recognise their potential and capabilities within their roles.
One employee Wendy Staniforth said: “When I was first told we had to do training, I was petrified. I didn’t want to do it. However, once we got started and I realised it was okay to ask for help and I didn’t have to panic, I actually started to enjoy it! I’ve realised that I can learn and can do anything if I put my mind to it. My family is proud of me and my managers are too.”
Individual performance was observed throughout the programme, where self-confidence, assertiveness and improved communication grew as a result of the training experience. The biggest improvement from workplace learning can be seen in staff retention rates on temporary seasonal operatives. In 2013 retention rate was between 20-40% per induction, it’s now between 70-80%, resulting in reduced costs to training and recruitment. The company now has established a training budget for the first time to ensure growth continues.
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